FAQs

Q:What’s Your Moq?
A:Our Company’s Moq Starts From 10000pcs.

Q:Can I Visit Your Factory?
A:Welcome To Visit Our Factory, And We Will Show You Our Professional Production Process, And Hoping We Can Have A Long Cooperation With You.

Q:How Do I Know If You Ship Out My Order?
A:The Tracking Number(Dhl,Ups,Fedex,Tnt,Ems Etc.)Or Air Waybill Or B/L By Sea Wil Be Sent To You As Soon As Your Goods Are Shipped Out,We Also Follow Up The Delivery And Keep You Informed. The Helpful After Service Is Provided-We Support What Very Sell.

Q:What’s Your Sample Time? What’s Your Delivery Time?
A:7 Days For Sample, And 15-20 Days For Mass Production.It’s Depends On The Quantity.

Q:How Do I Inspect My Goods?
A:You Can Inspect By Visit Factory By Person, Or Ask Third Party To Inspection, Or By Picture Inspection.

Q:How Much Does It Cost To Ship To My Country?
A:The Freight Wil Be Given By The Freight Company Based On Your Gross Weight And Cbm.

Q : Do You Accept Customized Orders?
A : Yes, We Can Provide Oem And Odm. Please Kindly Offer Us Your Samples Or Artwork So That We Can Customize It As Your Requirements.

Q.How To Place An Order And Get The Products?
A. Inquiry—As Long As The Customer Gives More Ideas, We Will Try Our Best To Help You Realize It And Arrange Samples For You.
B. Quotation—Official Quotation Sheet Will Be Sent To You With Detailed Information For The Product On It.
C. Printing File—Pdf Or Ai Format. The Picture Resolution Must Be At Least 300 Dpi.
D. Mould Making—Mould Will Be Finished In 1-2 Months After The Payment Of Mould Fee. Mould Fee Need To Be Paid In Full Amount.When The Order Quantity Exceeds 500,000, We Will Refund The Mold Fee In Full.
E. Sample Confirmation—Sample Will Be Sent Out In 3 Days After The Mould Is Ready.
F. Payment Terms—T/T 30% In Advanced, Balanced Against Copy Of Bill Of Lading.
G. Production—Mass Production, Shipping Marks Are Needed After Production.
H. Shipping—By Sea, Air Or Courier.

Q.Can We Make Customized Products That The Market Has Never Seen?
Yes, We Have Development Department, And Could Make Personalized Products According To Your Design Draft Or Sample. If New Mould Is Needed, Then We Could Make New Mould To Produce The Products You Want.

Q。What Kind Of Document Format Will You Accept For Printing?
* Ai, Cdr, Pdf, Psd, Eps, High Resolution Jpg Or Png.

Q. What Information Should I Provide If I Want To Get An Accurate Quotation?
* Size, Material, Printing Details, Finishing Handling, Processing, Quantity, Etc

Q.Are You Manufacturer Or Trading Company?
A: We Are The 100% Manufacturer Specialized In Printing & Packaging Business More Than 10 Years Since 2011.

Q.How Can I Get A Sample?
A: We Normally Provide Die Cut In 48 Hours, After Get Confirmation, We Will Provide Sample In 3-7 Working Days.

Q.What Is The Lead Time For Sample And Mass Production?
Athe Lead Time For Mass Production Based On Your Orders Quantity, Finishing, Etc., Usually 7~15 Working Days.

Q.Can I Have My Custom Logo , Design Or Size?
A: Yes. We Can Do Any Packaging With Your Needs.

Q.What Is Your Terms Of Delivery?
A: We Accept Exw, Fob, Cfr, Ddu, Ddp, Door To Door.

Q.How Can I Pay?
A: Tt, Paypal, Western Union, Lc, Trade Assurance Is Acceptable.